Wellness Innovation Hub

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Wellness Innovation Hub

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Transformation Lab

I partner with companies, organisations, teams, and communities to rethink how wellbeing is designed both from the experience to the build environment  – and ultimately how it is lived. 


My approach combines experience design, human insight, and evidence-based health and wellness strategies to build environments and experiences that are regenerative, meaningful, and future-ready. 


 I do this collaboratively to:

  • I translate cross-sector knowledge — from medicine, psychology, and design — into wellness experiences that move beyond the transactional to the transformational as process.
  • I help hospitality and wellness brands shift from offering services to shaping journeys that change how guests feel and think in their everyday lives.
  • I design programs that combine evidence, empathy, and innovation — touch and touchless, digital and human — to create lasting behavior change.
  • I support leadership teams to reimagine wellness strategy through future-proof design thinking and measurable guest outcomes.
  • I co-create ecosystems where transformation becomes part of the culture — elevating guest experience, employee engagement, and brand purpose alike.

Experience Design Workshops

Experience and Service Design for EX (Employee Experience), CX (Customer Experience), and UX (User Experience) and UI (User Interfaces)

Wellness Integration and Education

  • Wellness and Healthspan Programming for Hospitality 
  • Guest Journeys
  • Experience & Built Environment Design Briefs
  • Employee Education & Training

Expertise

  • Wellness Program Design
  • Service & Experience Design 
  • Design Thinking & Facilitation 
  • Behavioral Science
  • Translational Medicine & Science 
  • Somatic and Community-Building Practices

My work focuses on human-centric experience design, behavioral change, and designing for presence, embodiment, and ultimately change and transformation. 

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